Navigation Module

Accessories and Optional Equipment › Navigation Module
Unified entry — merged from multiple cross-listed pages in the original manual.

Labor

Replace0.5 hr
Warranty 0.0 hrSkill B
Procedures
All Technical Service Bulletins — Navigation Radio - Navigation Map Enhancements21 steps
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  1. Turn ignition to the RUN position
  2. Turn the Radio on.
  3. Press the MENU key (Fig. 1).
  4. Press System Setup (Fig. 2).
  5. Press System Information (Fig. 3).
  6. Is the application software level at 2.126? (Fig. 4). a. No >>> Perform service bulletin 08-053-12 first, before proceeding with this bulletin. b. Yes >>> proceed to Step # 7.
  7. Is the Database software level at 4.3.1 or higher? (Fig. 4). a.Yes >>> This service bulletin doesn't pertain, normal diagnostic should be performed. b.No >>> Proceed to Step # 8. NOTE: Install a battery charger to ensure battery voltage does not drop below 13.2 volts. NOTE: The Navigation radio will not be functional during this update. NOTE: If the vehicle is equipped with Keyless Go (sales code GX4), apply parking brake and shift vehicle into neutral. Key on engine off, this will prevent the ignition from timing out.
  8. An Activation Key is required and must be obtained by going to http://www.navteq.com/freshmaps/chryslerdealers. You must have the vehicle VIN before you can obtain a functional activation key. If you need assistance generating an activation code please contact Navteq at 866-629-3212. NOTE: The website in step (8) is only for obtaining activation codes for VINs listed in VIP or on your RRT list. There is a different website for customers that were sent an update kit directly to their home, please follow the instructions included with the customer's kit. CAUTION: If the VIN is NOT in VIP the activation key WILL be restricted.
  9. Insert the Navigation Map Update disc into the radio by pressing OPEN/CLOSE and inserting the update disc.
  10. The radio will read the contents of disc and will prompt the user to select "OK" or "CANCEL" as shown in the screen below. It may take approximately 2 minutes for this prompt to display (Fig. 5).
  11. Press "OK" (Fig. 5).
  12. The next screen will display the current and new version of the Navigation Map database software (Fig. 6).
  13. Press YES to continue.
  14. When prompted by the radio enter the activation key obtained in Step # 8.
  15. After successful entry of the activation key, the following screen will be displayed (Fig. 8).
  16. Press "OK" and the update process will begin.
  17. The following screen will be displayed (Fig. 9). NOTE: The update may take up to 1 hour to be completed. Once the update has been started no other action is needed from the technician. The tech can perform other duties while the navigation system is being updated.
  18. After the radio resets, the following screen will be displayed (Fig. 10)
  19. After successful update, the following screen will be displayed (Fig. 11)
  20. The radio will reset and return to normal operation.
  21. Retrieve the Navigation Map Update disc by pressing the OPEN/CLOSE button, remove the disc and close the radio display by pressing the OPEN/CLOSE button, and remove the key from the ignition. NOTE: If the update disc is not ejected immediately, the radio may re-read the disc and prompt the user to update again. Select "CANCEL". POLICY: Reimbursable within the provisions of the warranty. TIME ALLOWANCE: FAILURE CODE: Disclaimer: This bulletin is supplied as technical information only and is not an authorization for repair.
Customer Interest — Navigation Radio - Navigation Map Enhancements21 steps
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  1. Turn ignition to the RUN position
  2. Turn the Radio on.
  3. Press the MENU key (Fig. 1).
  4. Press System Setup (Fig. 2).
  5. Press System Information (Fig. 3).
  6. Is the application software level at 2.126? (Fig. 4). a. No >>> Perform service bulletin 08-053-12 first, before proceeding with this bulletin. b. Yes >>> proceed to Step # 7.
  7. Is the Database software level at 4.3.1 or higher? (Fig. 4). a.Yes >>> This service bulletin doesn't pertain, normal diagnostic should be performed. b.No >>> Proceed to Step # 8. NOTE: Install a battery charger to ensure battery voltage does not drop below 13.2 volts. NOTE: The Navigation radio will not be functional during this update. NOTE: If the vehicle is equipped with Keyless Go (sales code GX4), apply parking brake and shift vehicle into neutral. Key on engine off, this will prevent the ignition from timing out.
  8. An Activation Key is required and must be obtained by going to http://www.navteq.com/freshmaps/chryslerdealers. You must have the vehicle VIN before you can obtain a functional activation key. If you need assistance generating an activation code please contact Navteq at 866-629-3212. NOTE: The website in step (8) is only for obtaining activation codes for VINs listed in VIP or on your RRT list. There is a different website for customers that were sent an update kit directly to their home, please follow the instructions included with the customer's kit. CAUTION: If the VIN is NOT in VIP the activation key WILL be restricted.
  9. Insert the Navigation Map Update disc into the radio by pressing OPEN/CLOSE and inserting the update disc.
  10. The radio will read the contents of disc and will prompt the user to select "OK" or "CANCEL" as shown in the screen below. It may take approximately 2 minutes for this prompt to display (Fig. 5).
  11. Press "OK" (Fig. 5).
  12. The next screen will display the current and new version of the Navigation Map database software (Fig. 6).
  13. Press YES to continue.
  14. When prompted by the radio enter the activation key obtained in Step # 8.
  15. After successful entry of the activation key, the following screen will be displayed (Fig. 8).
  16. Press "OK" and the update process will begin.
  17. The following screen will be displayed (Fig. 9). NOTE: The update may take up to 1 hour to be completed. Once the update has been started no other action is needed from the technician. The tech can perform other duties while the navigation system is being updated.
  18. After the radio resets, the following screen will be displayed (Fig. 10)
  19. After successful update, the following screen will be displayed (Fig. 11)
  20. The radio will reset and return to normal operation.
  21. Retrieve the Navigation Map Update disc by pressing the OPEN/CLOSE button, remove the disc and close the radio display by pressing the OPEN/CLOSE button, and remove the key from the ignition. NOTE: If the update disc is not ejected immediately, the radio may re-read the disc and prompt the user to update again. Select "CANCEL". POLICY: Reimbursable within the provisions of the warranty. TIME ALLOWANCE: FAILURE CODE: Disclaimer: This bulletin is supplied as technical information only and is not an authorization for repair.
All Technical Service Bulletins — Navigation Radio - Navigation Map Enhancements21 steps
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  1. Turn ignition to the RUN position
  2. Turn the Radio on.
  3. Press the MENU key (Fig. 1).
  4. Press System Setup (Fig. 2).
  5. Press System Information (Fig. 3).
  6. Is the application software level at 2.126? (Fig. 4). a. No >>> Perform service bulletin 08-053-12 first, before proceeding with this bulletin. b. Yes >>> proceed to Step # 7.
  7. Is the Database software level at 4.3.1 or higher? (Fig. 4). a.Yes >>> This service bulletin doesn't pertain, normal diagnostic should be performed. b.No >>> Proceed to Step # 8. NOTE: Install a battery charger to ensure battery voltage does not drop below 13.2 volts. NOTE: The Navigation radio will not be functional during this update. NOTE: If the vehicle is equipped with Keyless Go (sales code GX4), apply parking brake and shift vehicle into neutral. Key on engine off, this will prevent the ignition from timing out.
  8. An Activation Key is required and must be obtained by going to http://www.navteq.com/freshmaps/chryslerdealers. You must have the vehicle VIN before you can obtain a functional activation key. If you need assistance generating an activation code please contact Navteq at 866-629-3212. NOTE: The website in step (8) is only for obtaining activation codes for VINs listed in VIP or on your RRT list. There is a different website for customers that were sent an update kit directly to their home, please follow the instructions included with the customer's kit. CAUTION: If the VIN is NOT in VIP the activation key WILL be restricted.
  9. Insert the Navigation Map Update disc into the radio by pressing OPEN/CLOSE and inserting the update disc.
  10. The radio will read the contents of disc and will prompt the user to select "OK" or "CANCEL" as shown in the screen below. It may take approximately 2 minutes for this prompt to display (Fig. 5).
  11. Press "OK" (Fig. 5).
  12. The next screen will display the current and new version of the Navigation Map database software (Fig. 6).
  13. Press YES to continue.
  14. When prompted by the radio enter the activation key obtained in Step # 8.
  15. After successful entry of the activation key, the following screen will be displayed (Fig. 8).
  16. Press "OK" and the update process will begin.
  17. The following screen will be displayed (Fig. 9). NOTE: The update may take up to 1 hour to be completed. Once the update has been started no other action is needed from the technician. The tech can perform other duties while the navigation system is being updated.
  18. After the radio resets, the following screen will be displayed (Fig. 10)
  19. After successful update, the following screen will be displayed (Fig. 11)
  20. The radio will reset and return to normal operation.
  21. Retrieve the Navigation Map Update disc by pressing the OPEN/CLOSE button, remove the disc and close the radio display by pressing the OPEN/CLOSE button, and remove the key from the ignition. NOTE: If the update disc is not ejected immediately, the radio may re-read the disc and prompt the user to update again. Select "CANCEL". POLICY: Reimbursable within the provisions of the warranty. TIME ALLOWANCE: FAILURE CODE: Disclaimer: This bulletin is supplied as technical information only and is not an authorization for repair.
Customer Interest — Navigation Radio - Navigation Map Enhancements21 steps
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  1. Turn ignition to the RUN position
  2. Turn the Radio on.
  3. Press the MENU key (Fig. 1).
  4. Press System Setup (Fig. 2).
  5. Press System Information (Fig. 3).
  6. Is the application software level at 2.126? (Fig. 4). a. No >>> Perform service bulletin 08-053-12 first, before proceeding with this bulletin. b. Yes >>> proceed to Step # 7.
  7. Is the Database software level at 4.3.1 or higher? (Fig. 4). a.Yes >>> This service bulletin doesn't pertain, normal diagnostic should be performed. b.No >>> Proceed to Step # 8. NOTE: Install a battery charger to ensure battery voltage does not drop below 13.2 volts. NOTE: The Navigation radio will not be functional during this update. NOTE: If the vehicle is equipped with Keyless Go (sales code GX4), apply parking brake and shift vehicle into neutral. Key on engine off, this will prevent the ignition from timing out.
  8. An Activation Key is required and must be obtained by going to http://www.navteq.com/freshmaps/chryslerdealers. You must have the vehicle VIN before you can obtain a functional activation key. If you need assistance generating an activation code please contact Navteq at 866-629-3212. NOTE: The website in step (8) is only for obtaining activation codes for VINs listed in VIP or on your RRT list. There is a different website for customers that were sent an update kit directly to their home, please follow the instructions included with the customer's kit. CAUTION: If the VIN is NOT in VIP the activation key WILL be restricted.
  9. Insert the Navigation Map Update disc into the radio by pressing OPEN/CLOSE and inserting the update disc.
  10. The radio will read the contents of disc and will prompt the user to select "OK" or "CANCEL" as shown in the screen below. It may take approximately 2 minutes for this prompt to display (Fig. 5).
  11. Press "OK" (Fig. 5).
  12. The next screen will display the current and new version of the Navigation Map database software (Fig. 6).
  13. Press YES to continue.
  14. When prompted by the radio enter the activation key obtained in Step # 8.
  15. After successful entry of the activation key, the following screen will be displayed (Fig. 8).
  16. Press "OK" and the update process will begin.
  17. The following screen will be displayed (Fig. 9). NOTE: The update may take up to 1 hour to be completed. Once the update has been started no other action is needed from the technician. The tech can perform other duties while the navigation system is being updated.
  18. After the radio resets, the following screen will be displayed (Fig. 10)
  19. After successful update, the following screen will be displayed (Fig. 11)
  20. The radio will reset and return to normal operation.
  21. Retrieve the Navigation Map Update disc by pressing the OPEN/CLOSE button, remove the disc and close the radio display by pressing the OPEN/CLOSE button, and remove the key from the ignition. NOTE: If the update disc is not ejected immediately, the radio may re-read the disc and prompt the user to update again. Select "CANCEL". POLICY: Reimbursable within the provisions of the warranty. TIME ALLOWANCE: FAILURE CODE: Disclaimer: This bulletin is supplied as technical information only and is not an authorization for repair.