Message Center - Service Information

Factory FSM · 16 topics
MESSAGE CENTER - SERVICE INFORMATION📷 1

Special tools

COMPASS TEMPERATURE FUNCTION
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COMPASS TEMPERATURE FUNCTION📷 1
CAUTION: Do not place any external magnets, such as magnetic roof mount antennas, in the vicinity of the Remote Compass Module (RCM) located above the headliner in the rear of the vehicle. Do not place any electronic devices (cell phones, laptop computers, PDAs, portable DVD players, etc), on or near the rear of the roof as the RCM performance may be effected. Do not use magnetic tools when servicing the RCM.
The Compass and Temperature data is obtained from several components on the Controller Area Network (CAN) and Local Interface Network (LIN) Data Bus circuits. The Compass Temperature Display will not function properly if the bus messages from any of these components is not received. If no Compass Temperature Display data is present or the display is inaccurate, check the CAN and LIN Data Bus circuit communications, the Instrument Cluster functions, the Remote Compass Module (RCM) and the Totally Integrated Power Module (TIPM). Should the RCM become disconnected or the signal from the RCM is lost, the instrument cluster will display dashes "- -".
The use of a scan tool and the proper diagnostic procedures information are recommended for further testing of the Instrument Cluster, the RCM, the CAN Data Bus and the LIN Data Bus circuits. Refer to the appropriate wiring information for complete circuit schematic or connector pin-out information.
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SYSTEM STATUS MODE📷 1
System display mode displays warnings and user interaction messages on the EVIC display. The driver can scroll to view multiple messages by using the STEP button. System warnings will always over ride the current display as they become active.
When the appropriate conditions exist, the EVIC displays the following messages:
Turn Signal On (with a continuous warning chime) Left Front Turn Signal Lamp Out (with a single chime) Left Rear Turn Signal Lamp Out (with a single chime) Right Front Turn Signal Lamp Out (with a single chime) Right Rear Turn Signal Lamp Out (with a single chime) RKE Battery Low (with a single chime) Personal Settings Not Available - Vehicle Not in Park (automatic transmissions) or vehicle in motion (manual transmissions) Left/Right Front Door Ajar (one or more, with a single chime if speed is above 1 mph) Left/Right Rear Door Ajar (one or more, with a single chime if speed is above 1 mph) Door (S) Ajar (with a single chime if vehicle is in motion) Liftgate Ajar (with a single chime) Left Front Low Pressure (with a single chime) Left Rear Low Pressure (with a single chime) Right Front Low Pressure (with a single chime) Right Rear Low Pressure (with a single chime) Check TPM System (with a single chime) Check Gascap
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PERSONAL SETTINGS MODE (CUSTOMER PROGRAMMABLE FEATURES)
Allows the driver to set and recall features when the transmission is in Park by pressing and releasing the MENU button until Personal Settings is displayed in the EVIC. Pressing and releasing the STEP button will scroll through the following personal settings choices:
Language When in this display you may select one of five languages for all display nomenclature, including the trip functions and the navigation system (if equipped). Press the RESET button while in this display to select English, Espanol, or Francais. Then, as you continue, the information will display in the selected language.
NOTE: The EVIC will not change the UConnect™ language selection.
Lock Doors Automatically at 15 mph (24 km/h) When ON is selected, all doors will lock automatically when the vehicle reaches a speed of 15 mph (24 km/h). To make your selection, press and release the RESET button until "ON" or "OFF" appears. Unlock Doors Automatically on Exit When ON is selected, all doors will unlock when the vehicle is stopped and the transmission is in the P (Park) or N (Neutral) position and the driver's door is opened. To
make your selection, press and release the RESET button until "ON" or "OFF" appears. Remote Key Unlock When DRIVER DOOR 1ST PRESS is selected, only the driver's door will unlock on the first press of the remote keyless entry unlock button. When Driver Door 1st Press is selected, you must press the remote keyless entry unlock button twice to unlock the passenger's doors. When ALL DOORS 1ST PRESS is selected, all of the doors will unlock on the first press of the remote keyless entry unlock button. To make your selection, press and release the RESET button until "Driver Door 1st Press" or "All Doors 1st Press" appears. Sound Horn with Remote Key Lock When ON is selected, a short horn sound will occur when the remote keyless entry "Lock" button is pressed. This feature may be selected with or without the flash lights on lock/unlock feature. To make your selection, press and release the RESET button until "ON" or "OFF" appears. Flash Lights with Remote Key Lock When ON is selected, the front and rear turn signals will flash when the doors are locked or unlocked with the remote keyless entry transmitter. This feature may be selected with or without the sound horn on lock feature selected. To make your selection, press and release the RESET button until "ON" or "OFF" appears. Delay Turning Headlights Off When this feature is selected, the driver can choose to have the headlights remain on for 0, 30, 60, or 90 seconds when exiting the vehicle. To make your selection, press and release the RESET button until "0," "30," "60," or "90" appears. Turn Headlights On with Remote Key Unlock When this feature is selected, the headlights will activate and remain on for up to 90 seconds when the doors are unlocked with the remote keyless entry transmitter. To make your selection, press and release the RESET button until "OFF," "30 sec," "60 sec," or "90 sec." appears. Delay Power Off to Accessories Until Exit When this feature is selected, the power window switches, radio, hands-free system (if equipped), DVD video system (if equipped), power sunroof (if equipped), and power outlets will remain active for up to 60 minutes after the ignition switch is turned off. Opening a vehicle door will cancel this feature. To make your selection, press and release the RESET button until "Off," "45 sec," "5 min," or "10 min." appears. Confirmation of Voice Commands - If Equipped When ON is selected, all voice commands from the UConnect™ system are confirmed. To make your selection, press and release the RESET button until "ON" or "OFF" appears. Display Units of Measure in The EVIC, odometer, and navigation system (if equipped) can be changed between English and Metric units of measure. To make your selection, press and release the RESET button until "US" or "METRIC" appears.
TRIP COMPUTER
Press and release the MENU button until one of the following Trip Functions displays in the EVIC:
Average Fuel Economy
Distance To Empty Elapsed Time Display Units of Measure in
Press the STEP button to cycle through all the Trip Computer functions.
The Trip Functions mode displays the following information:
Average Fuel Economy Shows the average fuel economy since the last reset. When the fuel economy is reset, the display will read "RESET" or show dashes for two seconds. Then, the history information will be erased, and the averaging will continue from the last fuel average reading before the reset. Distance To Empty (DTE) Shows the estimated distance that can be traveled with the fuel remaining in the tank. This estimated distance is determined by a weighted average of the instantaneous and average fuel economy, according to the current fuel tank level. DTE cannot be reset through the RESET button. When the DTE value is less than 30 miles (48 km) estimated driving distance, the DTE display will change to a text display of "LOW FUEL." This display will continue until the vehicle runs out of fuel. Adding a significant amount of fuel to the vehicle will turn off the "LOW FUEL" text and a new DTE value will display. Elapsed Time Shows the total elapsed time of travel since the last reset when the ignition switch is in the ACC position. Elapsed time will increment when the ignition switch is in the ON or START position. Display Units of Measure in: To make your selection, press and release the RESET button until "US" or "METRIC" appears.
To Reset The Display Reset will only occur while a resettable function is being displayed. Press and release the RESET button once to clear the resettable function being displayed. To reset all resettable functions, press and release the RESET button a second time within 3 seconds of resetting the currently displayed function (>Reset ALL will display during this 3 second window).
HANDS FREE TELEPHONE MODE - IF EQUIPPED
Provides the following information and features for the optional hands-free communications system:
Phone status: idle, voice mail, roaming, battery strength and signal strength in increments of 20 percent Call status: Incoming call, connecting, connected, air time in minutes and seconds, call ended, busy, call failed, roaming and no phone connection UConnect Active Caller ID phone number display
UNIVERSAL TRANSMITTER📷 1
Some vehicles are equipped with the HomeLink® transceiver (1). The transceiver is located in the drivers side sun visor assembly (2). The only visible component of the HomeLink® transceiver are the three push buttons. The buttons are marked with one, two or three dots, respectively, for identification of each channel.
Each of the three HomeLink® transceiver push buttons controls an independent radio transmitter channel. Each of these three channels can be trained to transmit a different radio frequency signal for the remote operation of garage door openers, motorized gate openers, home or office lighting, security systems or just about any other device that can be equipped with a radio receiver in the 280 to 435 MegaHertz (MHz) frequency range for remote operation. The transceiver is capable of operating systems using either rolling code or non-rolling code technology. The system will not transmit operating signals if the Vehicle Theft Security System is armed.
The HomeLink® transceiver cannot be repaired, and is available for service only with the visor assembly. If any part of the component is inoperative or damaged, the complete visor assembly must be replaced. Refer to
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UNIVERSAL TRANSMITTER📷 1
The HomeLink® transceiver operates on a non-switched source of battery current so the unit will remain functional, regardless of the ignition switch position. For more information on the features, programming
procedures and operation of the HomeLink® transceiver, see the owner's manual.
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UNIVERSAL TRANSMITTER📷 1
If the HomeLink® transceiver is inoperative, retrain the transceiver with a known good transmitter, insuring the transmitter battery is OK. See STANDARD PROCEDURE for the proper procedure. Test the universal transmitter operation again. If the unit is still inoperative, test the universal transmitter with Radio Frequency Detector special tool as described below:
1. Turn the Radio Frequency (RF) Detector ON (3). A "chirp" will sound and the green power Light
Emitting Diode (LED) will light (2). If the green LED does not light, replace the battery (4). 2. Hold the RF detector within one inch of the TRAINED universal transmitter and press any of the transmitters buttons. 3. The red signal detection LEDs (1) will light and the tool will beep if a radio signal is detected. Repeat this test for all three transmitter buttons. If the tool does not detect a radio signal for any of the three buttons, replace the inoperative HomeLink® transceiver assembly. Refer to REMOVAL .
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ERASING TRANSMITTER CODES
NOTE: Individual channels cannot be erased. Erasing the HomeLink® transceiver codes will erase ALL programmed codes.
To erase programming from all three buttons (individual buttons cannot be erased but can be "reprogrammed"), follow the step noted:
Press and hold the two outer HomeLink® transceiver buttons until the indicator light begins to flash-after 20 seconds. Release both buttons. Do not hold for longer that 30 seconds. HomeLink® is now in the train (or learning) mode and can be programmed at any time beginning with "Programming". See
PROGRAMMING TRANSMITTER CODES
WARNING: Vehicle exhaust contains carbon monoxide, a dangerous gas. Do not run the vehicle's exhaust while training the transceiver. Exhaust gas can cause serious injury or death.
WARNING: Your motorized door or gate may open and close while you are training the HomeLink® transceiver if the vehicle is in range of the motorized device. Do not train the HomeLink® transceiver if people or pets are in the path of the door or gate. A moving door or gate can cause serious injury or death to people and pets or damage to objects.
NOTE: When programming a garage door opener, it is advised to park outside the garage. It is also recommended that a new battery be placed in the hand-held transmitter of the device being programmed to the HomeLink® transceiver for quicker training and accurate transmission of the radio-frequency signal.
NOTE: If programing the HomeLink® transceiver is unsuccessful using the following procedure, refer to the Owner's Manual for the current customer assistance phone number.
1. Press and hold the two outer HomeLink® transceiver buttons, and release only when the indicator light begins to flash (after 20 seconds). Do not hold the buttons for longer than 30 seconds and do not repeat step one to program a second and/or third hand-held transmitter to the remaining two HomeLink®
transceiver buttons. 2. Position the end of your hand-held transmitter 3-8 cm (1-3 inches) away from the HomeLink® transceiver buttons while keeping the indicator light in view. 3. Simultaneously press and hold both the HomeLink® transceiver button that you want to train and the hand-held transmitter button. Do not release the buttons until step 4 has been completed. 4. The HomeLink® transceiver indicator light will flash slowly and then rapidly after HomeLink® successfully receives the frequency signal from the hand-held transmitter. Release both buttons after the indicator light changes from the slow to rapid flash. 5. Press and hold the just trained HomeLink® transceiver button and observe the indicator light. If the indicator light stays on constantly, programming is complete and your device should activate when the button is pressed and released.
NOTE: To program the remaining two buttons, begin with "Programming" step 2. Do not repeat step 1.
If the indicator light blinks rapidly for two seconds and then turns to a constant light, continue with "Programming" steps 6-8 to complete the programming of a rolling code equipped device (most commonly a garage door opener).
6. At the garage door opener receiver (motor-head unit) in the garage, locate the "learn" or "smart" button. This can usually be found where the hanging antenna wire is attached to the motor-head unit. 7. Firmly press and release the "learn" or "smart" button. (The name and color of the button may vary by manufacturer.)
NOTE: There are 30 seconds in which to initiate step 8.
8. Return to the vehicle and firmly press, hold for two seconds and release the programmed HomeLink® transceiver button. Repeat the "press/hold/release" sequence a second time, and, depending on the brand of the garage door opener (or other rolling code equipped device), repeat this sequence a third time to complete the programming.
The HomeLink® transceiver should now activate your rolling code equipped device.
NOTE: To program the remaining two HomeLink® transceiver buttons, begin with "Programming" step 2. Do not repeat step 1.
Canadian Programming/Gate Programming
Canadian radio-frequency laws require transmitter signals to "time-out" (or quit) after several seconds of transmission which may not be long enough for the HomeLink® transceiver to pick up the signal during programming. Similar to this Canadian law, some U.S. gate operators are designed to "time-out" in the same manner.
If you live in Canada or you are having difficulties programming a gate operator by using the "Programming"
procedures (regardless of where you live), replace "Programming HomeLink® Transceiver Codes" step 3 with the following:
NOTE: When programming a garage door opener or gate operator, it is advised to unplug the device or move the vehicle out of range during the "cycling" process to prevent possible overheating.
1. 3. Continue to press and hold the HomeLink® transceiver button while you press and release every two seconds ("cycle") your hand-held transmitter until the frequency signal has successfully been accepted. The indicator light will flash slowly and then rapidly. Proceed with "Programming" step 4 to complete.
REPROGRAMMING TRANSMITTER CODES
WARNING: Vehicle exhaust contains carbon monoxide, a dangerous gas. Do not run the vehicle's exhaust while training the HomeLink® transceiver. Exhaust gas can cause serious injury or death.
WARNING: Your motorized door or gate may open and close while you are training the HomeLink® transceiver if the vehicle is in range of the motorized device. Do not train the HomeLink® transceiver if people or pets are in the path of the door or gate. A moving door or gate can cause serious injury or death to people and pets or damage to objects.
NOTE: If programing the HomeLink® transceiver is unsuccessful using the following procedure, refer to the Owner's Manual for the current customer assistance phone number.
To program a device to the HomeLink® transceiver using a button previously trained, follow these steps:
1. Press and hold the desired HomeLink® transceiver button. DO NOT release the button. The indicator light will begin to flash after 20 seconds. Without releasing the HomeLink® transceiver button, proceed to step 2. 2. Position the end of your hand-held transmitter 3-8 cm (1-3 inches) away from the HomeLink® transceiver button while keeping the indicator light in view. 3. Simultaneously press and hold both the HomeLink® transceiver button that you want to train and the hand-held transmitter buttons. Do not release the buttons until step 4 has been completed. 4. The HomeLink® transceiver indicator light will flash slowly and then rapidly after it successfully receives the frequency signal from the hand-held transmitter. Release both buttons after the indicator light changes from the slow to the rapid flash. 5. Press and hold the just trained HomeLink® transceiver button and observe the indicator light. If the indicator light stays on constantly, reprogramming is complete and your device should activate when the button is pressed and released.
NOTE: If the indicator light blinks rapidly for two seconds and then turns to a constant light, continue with "Reprogramming" steps 6-8 to complete the
programming of a rolling code equipped device (most commonly a garage door opener).
6. At the garage door opener receiver (motor-head unit) in the garage, locate the "learn" or "smart" button. This can usually be found where the hanging antenna wire is attached to the motor-head unit. 7. Firmly press and release the "learn" or "smart" button. (The name and color of the button may vary by manufacturer.)
NOTE: There are 30 seconds in which to initiate step 8.
8. Return to the vehicle and firmly press, hold for two seconds and release the reprogrammed HomeLink® transceiver button. Repeat the "press/hold/release" sequence a second time, and, depending on the brand of the garage door opener (or other rolling code equipped device), repeat this sequence a third time to complete the reprogramming.
The HomeLink® transceiver should now activate your rolling code equipped device.
Canadian radio-frequency laws require transmitter signals to "time-out" (or quit) after several seconds of transmission which may not be long enough for the HomeLink® transceiver to pick up the signal during programming. Similar to this Canadian law, some U.S. gate operators are designed to "time-out" in the same manner.
If you live in Canada or you are having difficulties programming a gate operator by using the "Programming" procedures (regardless of where you live), replace "Reprogramming HomeLink® Transceiver Codes" step 3 with the following:
NOTE: When programming a garage door opener or gate operator, it is advised to unplug the device or move the vehicle out of range during the "cycling" process to prevent possible overheating.
3. Continue to press and hold the HomeLink® transceiver button while you press and release every two seconds ("cycle") your hand-held transmitter until the frequency signal has successfully been accepted. The indicator light will flash slowly and then rapidly. Proceed with "Programming" step 4 to complete.
SENSOR-AMBIENT TEMPERATURE
TEMPERATURE SYSTEM TEST
For complete circuit diagrams, refer to SYSTEM WIRING DIAGRAMS article . The wiring information includes wiring diagrams, proper wire and connector repair procedures, details of wire harness routing and retention, connector pin-out information and location views for the various wire harness connectors, splices and grounds.
NOTE: Temperature readings do not update immediately. Allow up to 60 seconds after the ignition switch is turned to the "ON" position for readings to meet test

Specifications

1. Turn the ignition switch to the "OFF" position. Disconnect the wire harness connector from the ambient temperature sensor. 2. Turn the ignition switch to the "ON" position. The display should now read - 40° C (- 40° F). If OK, go to step 3. If not OK, repair the shorted sensor return circuit or ambient temperature sensor signal circuit to the ambient temperature sensor as required. 3. Turn the ignition switch to the "OFF" position. Taking care not to damage the wire terminals, connect a jumper wire between the two terminals in the body half of the ambient temperature sensor harness connector. 4. Turn the ignition switch to the "ON" position. The display should now read 60° C (130° F). If OK, go to step 5. If not OK, repair the open sensor return circuit or ambient temperature sensor signal circuit to the ambient temperature sensor as required.
NOTE: If the EVIC display does not show the ambient temperature in step 4, the vehicle may need to be driven several miles at a speed greater than 32 km/h (20 mph) for the temperature to update.
5. Turn the ignition switch to the "OFF" position. Remove the jumper wire. Turn the ignition switch to the "ON" position and wait until the display again reads - 40° C (- 40° F). Turn the ignition switch to the "OFF" position. Reconnect the ambient temperature sensor. Turn the ignition switch to the "ON" position. The display should now read the ambient temperature. If OK, the problem is intermittent. Perform further diagnosis while manipulating the related wire harnesses and components. If not OK, go to step 6. 6. Clear any Diagnostic Trouble Codes that may have been set while performing the test. Perform further diagnosis of the CAN data bus circuit, the LIN data bus circuit, the TIPM and the ambient temperature sensor (refer to SENSOR TEST).
SENSOR TEST📷 1
1. Turn the ignition switch to the Off position. Disconnect the ambient temperature sensor harness connector. 2. Measure the resistance of the ambient temperature sensor. At - 40° C (- 40° F), the sensor resistance is 336 kilohms. At 55° C (130° F), the sensor resistance is 2.488 kilohms. The sensor resistance should read between these two values. If OK, further testing of the instrument cluster may be necessary. Refer to DIAGNOSIS AND TESTING for the appropriate procedure. If not OK, replace the inoperative ambient temperature sensor.
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MODULE📷 2

Description

The Remote Compass Module (RCM) (2) is a separate stand alone module mounted to the top side of the headliner (1). The module is located at the rear left of the vehicle. The RCM can be accessed by removing both quarter trim panels and the headliner molding, then carefully lowering the rear of the headliner at the D-pillar area.
If the compass position sensor (Remote Compass Module) is inoperative and requires replacement. See REMOVAL for the appropriate procedure.
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DIAGNOSIS & TESTING📷 2
The Remote Compass Module (RCM) data is transferred on the Controller Area Network (CAN) Data Bus circuit. The RCM and Electronic Vehicle Information Center (EVIC)/Compass Temperature Display will not function properly if the bus messages are not properly received. If no EVIC/Compass Temperature Display data is displayed, check the CAN Data Bus circuit communications, the RCM, the Instrument Cluster functions and the Totally Integrated Power Module (TIPM). Any diagnosis of the RCM and EVIC/Compass Temperature Display system should begin with the use of a scan tool and the appropriate diagnostic service information.
For complete circuit diagrams, refer to SYSTEM WIRING DIAGRAMS article . The wiring information includes wiring diagrams, proper wire and connector repair procedures, details of wire harness routing and retention, connector pin-out information and location views for the various wire harness connectors, splices and grounds.

Removal

1
Disconnect and isolate the battery negative cable.
2
Partially remove the headliner (1) to gain access to the Remote Compass Module (RCM) (2). Refer to
REMOVAL for the appropriate procedure.
3
Disconnect the RCM electrical connector (3).
4
Remove the RCM retaining screws (4).
5
Remove the RCM (2) from the vehicle.

Installation

1
Position the Remote Compass Module (RCM) (2) into the bracket on the upper side of the headliner (1).
2
Install the RCM retaining screws (4).
3
Connect the electrical connector (3).
4
Install the headliner assembly. Refer to INSTALLATION .
5
Connect the battery negative cable.
6
Perform the Compass Variance Adjustment. See STANDARD PROCEDURE.
7
Perform the Manual Compass Calibration. See STANDARD PROCEDURE.
8
Verify proper compass operation.
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